Remote provision of consultation and services has made healthcare more accessible than ever before, and telehealth services have become a core part of the delivery of care.
Telehealth providers must be able to analyse the risks to the quality, safety and continuity of care to provide the highest quality of service across communities.
ISO 13131 provides guidelines for the operations of telehealth services, using risk management processes, quality objectives, and procedures. It provides example guidelines for each domain of telehealth services.
