Help and support

Help and support

Guides, videos and training to help you make the most of BSI Knowledge

Guides, videos and training to help you make the most of BSI Knowledge
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BSI Knowledge help and support
BSI Knowledge help and support
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Make the most out of your BSI Knowledge subscription with our helpful guides and videos. Below you will find quick tips on how to get started, as well as using some of the features available on BSI Knowledge.

Login to BSI Knowledge

BSI Knowledge is easy to use, but our training team are here to give you extra support if you need it. For more information about our training options, please refer to our Training Support page.

BSI Knowledge training

How to videos

How to search and view standards on BSI Knowledge:

A guide to documents in my collection on BSI Knowledge:

A guide to lists in my collection on BSI Knowledge:

A guide to administration and user management on BSI Knowledge:

Training Support

If you require additional support using BSI Knowledge, our expert training team are on hand to help with in number of ways. Training sessions can provide a full breakdown of how to use the service, whilst also giving you the opportunity to ask any questions you might have.

Training is free and unlimited throughout your subscription and our team is able to accommodate to time zones other than GMT. We have various training methods available to you:

  • Personalised virtual training sessions 
  • Face-to-face sessions
  • Pre-set webinars that take place at 2pm - 2.30pm (2.45pm) GMT (Academic subscribers) and 3pm - 3.30pm (3.45pm) Corporate GMT (Corporate subscribers)


Simply fill in the form and one of our team will be in touch to discuss your needs

BSI Knowledge training support