BS 10125 FAQs

BS 10125 is owned and maintained by BSI, the National Standards Body.

BS 10125 is the industry agreed technical specification for the process of vehicle body repair. It provides body-shops the processes and procedures directly related to the safe repair of accident damaged vehicles.

BS 10125 details minimum requirements for competent personnel, appropriate and well-maintained equipment, suitable repair methods and quality for repair materials.

BS 10125 focuses on the four key elements of repair – methods, people, equipment and materials, as well as repair process management, with an emphasis on continual improvement. As a result, BS 10125 directs body shops to the achievement of a safe and technically sound repair. 

BS 10125 is a technical specification. The Thatcham BSI Kitemark™ is a certification scheme which actually demonstrates that a company meets the requirements of BS 10125 and the BSI Kitemark™ scheme protocol on an ongoing basis. The Thatcham BSI Kitemark™ is second to none because it is based on industry agreed standards, involves trained auditors – qualified by BSI and provides impartial certification.

BSI is a not for distributed profit organisation and is completely independent and impartial. As owners of the BSI Kitemark™, both the Kitemark word and the Kitemark symbol are registered trademarks of BSI, who are the only people who can issue a Kitemark.

The associated BSI Kitemark™ has outstanding public recognition and trust providing confidence that accident damaged vehicles can be repaired to the latest standards.

The Thatcham BSI Kitemark™ has unrivalled support from leading insurers, work providers and key industry stakeholders and has been accepted by the industry as the most recognised and effective “quality assurance” mark.

BSI offers a simple and clear 3 step path to BS 10125 Vehicle Repair Kitemark certification.

Step 1 – purchase a copy of BS 10125 Vehicle Repair Kitemark standard, review the requirements for one of our three license categories.

Step 2 – we provide top tips for how to implement the requirements in your organization to prepare for the certification phase. This includes assessing your current repair processes, mapping roles, responsibilities and timelines and regular reviews. We also provide a free checklist to get you ready for certification.

Step 3 – you’ll be appointed a BSI Client Manager to guide you through the formal assessment for BS 10125 Vehicle Repair Kitemark certification.

For more information visit out BS 10125 Requirements page. 

Repairers will be able to secure their future business by being able to independently prove to insurers and the motorist that their vehicle body repair service meets all the required safety criteria of BS 10125 and the BSI Kitemark™ scheme.

It will provide them with a significant commercial advantage over other non-Kitemark providers.

While a number of standards already exist, the majority of these address consumer-facing concerns. BS 10125 differs from other standards and codes as it is a technical specification dealing with processes and procedures directly related to the repair of accident-damaged vehicles. There is significant cross-industry support for ‘one common repair standard’ from leading stakeholders within all sectors of the crash repair industry. The key drivers for this support are:

• Concern at the rapid increase in vehicle technology.
• The costs of the many trade associations and insurer network approval schemes to insurers and repairers.
• The acknowledged and growing skills gaps.
• Resultant ‘corporate risk’ of unsafe repairs arising from both legislation (e.g. corporate manslaughter, Health and Safety, European General Product Safety Directive) and corporate social responsibility to insurers.

While not a universal view, a significant number of Thatcham’s members predict FSA inspection of repair supply chain quality processes and procedures and regard the current systems as lacking. The scheme will also provide a platform for business improvement.

BS 10125 and the Thatcham BSI Kitemark™ for vehicle body repair has received support and commitment from the following companies: is this up to date?

• Alton Cars
• Audatex (UK)
• Auto Body Professionals Club
• Automotive Distribution Federation
• Automotive Skills
• Vehicle Manufacturers Body Repair Council
• EurotaxGlass’s
• Institute of Automotive Engineers Assessors
• Karl Vella Auto Body Repairs
• Marshall’s Panelcraft
• Motor Vehicle Repair Association
• Nationwide Crash Repair
• Norwich Union Insurance
• Retail Motor Industry Federation
• RBS Insurance
• Society of Motor Manufacturers and Traders
• The Institute of the Motor Industry
• The Motor Insurance Repair Research Centre (Thatcham)
• Zurich Financial Services