SP Energy Networks
“The BSI Kitemark makes a strong public statement for us, reinforcing our message that we’re really serious about our customers and the service we deliver"
Deliver the best customer service, every time
The Kitemark for customer service is a mark of quality and distinction. It proves that you put your customers first and take great care to give them a service experience that consistently meets their expectations.
Exclusive to BSI, this Kitemark certification is based on British and international standards and regular measurement of customer satisfaction. It’s for any organisation that’s committed to service excellence, and can be applied to all dimensions of service.
The BSI Kitemark has stood for quality and trust, since 1903. It is recognized by 67% of UK consumers.
The Kitemark for customer service enables you to: