Understanding and Improving your Culture of Food Safety Training Course

Food safety culture is defined by the Global Food Safety Initiative (GFSI) as ‘shared values, beliefs and norms that affect mind-set and behaviour toward food safety in, across and throughout an organization’. There are many elements that assist in creating a positive and effective culture that ensures food safety.

Food safety management systems (FSMS) have been in place, certified and at a level of maturity for decades. Despite this, the food industry still suffers from incidents such as product recalls, food poisoning outbreaks, and allergen contamination. There is one common factor in every incident – people and the way they behave. The culture of an organization is determined by this behaviour, and this impacts the ‘safety culture’, which then determines the safety of the food they produce.

The top food safety standards are introducing a requirement for measuring and implementing a culture of food safety, and at BSI we can offer support for companies on how to understand, measure and improve their vital component of their organization.

The BSI-Cultivate Understanding and Improving Your Culture of Food Safety course is built in partnership with Dr. Lone Jespersen. Content is structured on scientific principles of culture, sociology, and change management that is unique to BSI, and each of our tutors has undergone training with Lone, in order to deliver the very best learning experience to clients.

Who should attend?

This course is for all staff working at food production and retail companies who wish to better understand the concept of food safety culture and strengthen this onsite. This includes Leadership, Management, Technical/Quality Assurance, HR, Production, Operations, Marketing, Procurement/Purchasing, Supply and Distribution.


It would be helpful to read through the GFSI Working Group document on Food Safety Culture, in order to prepare for the course.

What will I learn?

After completing the course, you'll be able to:

  • Describe the concept of food safety culture, leadership behaviours, and maturity levels
  • Evaluate an organization's and leaders' current food safety behaviours
  • Evaluate the readiness of an organization to improve its culture of food safety
  • Build an action plan to improve an organization's culture of food safety
  • Explain how to drive lasting improvements through goal setting, nudging, and consequences
  • Select measures most effective for a stage of maturity and how to build these into a food safety and quality management system to sustain improvements 

How will I benefit?

This course will enable you to implement a successful programme to measure and improve a culture of food safety throughout your organization. This will support your existing food safety management system, to improve the safety and quality of the foods produced and/or sold by your company.

What's included?

  • Detailed course notes
  • Lunch and refreshments
  • On completion, you'll be awarded a BSI/Cultivate Training Academy certificate


This course is available as both in-house and as an online course in a public virtual classroom.

In-house training

If you have a group of people to train and a single location that is practical, an expert tutor can deliver training at your premises. Want to know more?


Request an in-house training quote >

COVID-19: Important information on classroom-based training courses

BSI is closely monitoring UK Government Advice regarding the safety of classroom-based training courses. In the event of a classroom-based course being deemed unsafe, your training booking will be automatically transferred to online delivery using our highly-interactive virtual classroom - Connected Learning Live.

If you have any questions regarding your booking, please contact training@bsigroup.com or call +44 345 086 9000.

Booking a course delivered via Connected Learning Live?

Take advantage of our exclusive offers, only available in July and August 2020*

Book a July or August Connected Learning Live course date and you’re entitled to unlock one of the following benefits:

  • Option 1: Get 50% off a second delegate booking fee
    Offer applicable to public courses delivered via Connected Learning Live in July and August 2020 only. Second delegate must attend the same course date
  • Option 2: Save £500 on a BSI Diploma in Quality Management
    Offer applicable to delegates that have booked a public course delivered via Connected Learning Live in July and August 2020 only

Contact our training team today to find out more and book your place. Call +44 345 086 9000 or email training@bsigroup.com

*Terms and conditions: Applies to all public BSI UK training courses, taking place in July and August 2020 via Connected Learning Live only. Call our training team on +44 345 086 9000 or email training@bsigroup.com for more information. Second delegate must attend the same course date as the first delegate. Moves, changes and cancellations are not permitted. Payment required or invoice issued at the time of bookings. This offer does not apply to BSI re-sellers or Cybersecurity and BRCGS courses. Offer is for new BSI UK training bookings only. Offer is not to be used in conjunction with any other offer. Offer subject to availability of training courses. Bookings are non-transferable. All other terms and conditions for training courses apply.