Email contacts list

Technical Help

Problems with downloading from the BSI Shop - cservices@bsigroup.com

Problems using British Standards Online (BSOL) - subscription.support@bsigroup.com

Problems with log in for Just for Customers users in Europe, Middle East and Africa -client.support@bsigroup.com

Problems with log in for BS Online - subscription.support@bsigroup.com

Problems with log in to the members area - subscription.support@bsigroup.com

Account Queries

Complaints email address - emea.complaints@bsigroup.com

Contact BSI Customer Services - cservices@bsigroup.com

Questions about BSI Membership Accounts - cservices@bsigroup.com

Problems with downloading from the BSI Shop - cservices@bsigroup.com

Problems using British Standards Online (BSOL) - subscription.support@bsigroup.com

Request change of details in Client Directory for Europe, Middle East and Africa -client.support@bsigroup.com

Questions about PLUS accounts - cservices@bsigroup.com

Standards Development

Questions about standards development - cservices@bsigroup.com

Legal Questions

Read our intellectual propertyaccessibilityprivacy and terms and conditions statements

Linking to BSI

Queries about linking to BSI Group website - brand@bsigroup.com