ISO 9001 case studies

ISO 9001 is the world’s most recognized quality management standard. Implementing the standard can help you to continually monitor, manage and improve quality across all operations. This can help you save money, increase profit, win more business and satisfy more customers.

Read how different organizations have benefited from implementing the standard.

Shed Grounds Maintenance

Shed is a small business that provides a variety of grounds maintenance services, growing rapidly with ambitious plans to expand further. To fulfil their goals, Shed achieved BSI certification to ISO 9001 and ISO 14001. These standards form the cornerstones upon which Shed’s current success and future growth plans are founded, and the company has highlighted their potential benefits to help other small businesses.

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Novacroft

Novacroft is a leading software development business, producing smartcards and smart technology for a range of clients in the transport, education, and charity sectors. Since it was founded 17 years ago, Novacroft has been committed to standards, and it now holds certification to ISO 9001, BS 11000, ISO/IEC 27001 and ISO 14001. It regards standards as intrinsic to its makeup. They are an all-important element of its mission to improve and adapt to new markets and new environments – and fulfil its mission to make a real and lasting impact on society.

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Alternative

Alternative is a rapidly growing business IT and communications provider. It has used certification to ISO 9001 Quality Management, ISO/IEC 27001 Information Security Management, ISO 14001 Environmental Management, ISO 22301 Business Continuity Management and ISO/IEC 20000-1 IT Service Management, to increase business efficiency and enhance performance. In particular ISO 9001 has enabled Alternative to increase customer satisfaction and consistently achieve above and beyond target rates for timely completion of orders.

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Britannia Construction

Three certificates in 12 months take Britannia Construction from compliance to performance, with BSI and Entropy™ Software.

Britannia Construction is a civil engineering, construction and specialist minor works contractor with over 50 years in the industry with a turnover of circa £25m. Embedding three management systems for Quality, Environmnental and Occupational Health and Safety Management have enabled Britannia Construction to increase efficiency throughout the company and demonstrate best practice at the pre-qualification stage for tenders .

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Exponential-e

Exponential-e is a leading London based cloud and networking company, providing innovative technology services. To help reassure clients and deliver the highest levels of service, Exponential-e has gained certification to multiple international standards including ISO 9001 (Quality Management), ISO/IEC 27001 (Information Security Management), ISO/IEC 20000 (IT Service Management), ISO 22301 (Business Continuity Management), and CSA STAR for cloud security. The focus on ISO 9001 helps Exponential-e deliver a consistent performance, increase efficiency and support its business growth.

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H+H UK

H+H UK is the largest UK manufacturer of aircrete products for the construction industry. The company implemented ISO 14001 and reduced energy and water usage, whilst certification to ISO 9001 and BS OHSAS 18001 proved invaluable and increasingly essential for maintaining existing contracts and tendering for new business. However, maintaining separate management systems proved time consuming so they were integrated using PAS 99. This greatly improved efficiency particularly in the areas of simplifying documentation and providing the mechanism for more effective audits.

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