Whitepaper
Consumer, Retail & Food

Setting the Standard: BS ISO 20001:2026

The next step in managing food loss and waste

Eight organizations. One shared challenge.

Explore how eight organizations across the UK food supply chain are tackling food loss and waste, and how ISO 20001 could support their progress.

Discover real-world approaches to preventing and reducing food loss and waste.
Explore the operational and commercial challenges organisations face.
Understand the role of measurement, data and collaboration in driving progress.
Learn how ISO 20001 could help organisations build on existing practices.

Case Studies

Behind the research: Eight organizations, eight journeys

From producers to retailers, discover practical lessons from organizations at different stages of their food waste reduction journeys.

A family-run butcher with a long-standing commitment to using every part of the animal, HG Walter is exploring how to maintain its food waste prevention practices as the business grows. Its story highlights the importance of moving from established routines to more structured measurement and processes.
Operating in the fresh produce sector, Wealmoor faces the challenge of balancing agricultural variability, retailer specifications and changing consumer demand. Its experience demonstrates how forecasting, commercial decisions and collaboration across the supply chain influence food waste reduction.
For fresh fruit manufacturer PrepWorld, understanding where food waste occurs is essential to improving efficiency. Its story explores the challenges of measuring production residues, identifying avoidable losses and finding opportunities to turn by-products into valuable resources.
Managing food waste across a large hospitality estate requires consistent processes and operational engagement. Whitbread's experience demonstrates how financial incentives, improved forecasting and changes to procurement and menu planning can help prevent food waste at source.
With multiple manufacturing sites and a diverse product portfolio, The Compleat Food Group is working to improve consistency in how food waste is measured and managed. Its story highlights the value of operational data, shared definitions and accountability in identifying opportunities for improvement.
Lidl GB has integrated food waste reduction into its wider business strategy, supported by detailed store-level data and leadership accountability. Its experience explores how measurement, redistribution initiatives and operational decision-making can support continuous improvement.
Redistributing surplus food brings its own operational challenges, particularly when supplies are unpredictable or close to expiry. FareShare Midlands demonstrates how structured decision-making, root-cause analysis and collaboration with donors can help reduce waste and improve redistribution.
As a multinational dairy cooperative, Arla Foods faces complex challenges in measuring and reporting food waste across different production processes. Its experience highlights the importance of consistent definitions, comparable data and industry collaboration in improving food waste management.