The Carbon Neutral Product is in conformance with; BS EN ISO 14067:2018 - Greenhouse gases - Carbon footprint of products - Requirements and guidelines for quantification. BS ISO 14068-1:2023 - Climate change management - Transition to net zero Part 1: Carbon neutrality. Reasonable Assurance is provided for Scope 1 and Scope 2 emissions, Limited Assurance is provided for Scope 3 emissions of the Carbon Neutral Product.
The Service Excellence Kitemark is in conformance with the following three standards: BS 8477:2014+A1:2020, BS ISO 10002:2018 <(>&<)> BS ISO 23592:2021. Scope - Requirements and principles for the delivery of customer service excellence providing outstanding customer experience.