Service Management Training ISO/IEC 20000-1:2018

IT Service ManagementISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver. It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.


Training courses

Our focus is on helping clients embed knowledge and skills so they can add value to their organizations and CVs.

Transition courses

Our ISO IT Service Management: ISO/IEC 20000-1:2011 are still available in-house. Get in touch with us to arrange your training.

Resources


*Terms and conditions: Offer valid on orders placed before 31 August 2019. Code SummerSave10 can be redeemed for public courses online at bsigroup.com or over the phone on +44 345 086 9000. In-house courses can only be redeemed by phone. Offer valid on courses taken before 31 October 2019. Offer is for new BSI UK training bookings only. Excludes all Cybersecurity, BRCGS, and other re-seller courses. Offer is not to be used in conjunction with any other offer. Offer subject to availability of training courses. Bookings are non-transferable. All cancellations are chargeable. All other terms and conditions for training courses apply