Service Management Training ISO/IEC 20000-1:2018

IT Service ManagementISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver. It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.


Training courses

Our focus is on helping clients embed knowledge and skills so they can add value to their organizations and CVs.

Transition courses

Our ISO IT Service Management: ISO/IEC 20000-1:2011 are still available in-house. Get in touch with us to arrange your training.

Resources


*Terms and conditions: Applies to all public BSI UK training courses only. All bookings must be made before 31 December 2019 and all courses must be taken by 30 April 2020. The 10% discount is valid online or call our training team on +44 345 086 9000 using code 'Crisis10', The donation to Crisis will be made regardless of whether the discount has been claimed. Payment required or invoice issued at the time of bookings. Discount does not apply to BSI re-sellers or Cybersecurity and BRCGS courses. Offer is for new BSI UK training bookings only. Offer is not to be used in conjunction with any other offer. Offer subject to availability of training courses. Bookings are non-transferable. All other terms and conditions for training courses apply. To find out more about the work of Crisis, visit our page