This approach succeeded in using ongoing processes requiring leadership from the top and a significant investment in training. It was also supported by a company-wide commitment to the right culture.
The company transferred certification from other certification bodies to BSI, making BSI its main auditor. We reduced their audit days with consistent auditors who could provide effective and targeted audits, increasing cost savings.
By utilizing the ‘Plan, Do, Check, Act’ methodology that runs through the core of its product and management system standards, the company made significant improvements to its products. It enhanced the efficiency and effectiveness of its systems for managing quality, occupational H&S, and environmental issues.