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    Dubai Electricity and Water Authority

    Dubai Electricity and Water Authority
    PJSC
    Future Customer Happiness Centre
    (Dubai Municipality - Al Twar Centre)
    Inside Dubai Municipality Building-Al Twar Centre
    Al Nahda Road, Al Qusais
    Dubai
    United Arab Emirates
    BSI logo

    Certificate number: IS 687254
    Scope: The Information Security and Privacy Management System (ISMS) at DEWA encompasses all DEWA Divisions, Processes, Locations and Services, to meet the information security needs and expectations of DEWA Stakeholders, in accordance with the statement of applicability V3.7, Dated: 22.11.2024.

    Standard/Scheme number or name Start Date Expiry Date
    ISO/IEC 27001:2022 2010-01-05 2028-01-04

    Certificate number: IDCXS 782357
    Scope: Scope: The management of DEWA's Digital Channels: 1-DEWA Official Website 2-DEWA Official Smart App 3-DEWA (Self/Future) Happiness Centers – 5 locations 4-DEWA Customer Care Center (CCC) – 3 locations

    Standard/Scheme number or name Start Date Expiry Date
    IDCXS:2022 2023-01-17 2026-01-16