The Service Excellence Kitemark is in conformance with the following three standards: BS 8477:2014+A1:2020, BS ISO 10002:2018 <(>&<)> BS ISO 23592:2021. Scope - Requirements and principles for the delivery of customer service excellence providing outstanding customer experience.
BS EN 124-2:2015 Gully tops and manhole tops for vehicular and pedestrian areas - Gully tops and manhole tops made of cast iron, BS EN 124:1994 Gully tops and manhole tops for vehicular and pedestrian areas - design requirements, type testing, marking, quality control and SANS 50124 Gully tops and manhole tops for vehicular and pedestrian areas