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    London Luton Airport Operations Ltd

    London Luton Airport Operations Ltd
    Percival House
    Luton
    LU2 9LU
    United Kingdom

    Email:Emma.Russell@ltn.aero

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    The Service Excellence Kitemark is in conformance with the following three standards: BS 8477:2014+A1:2020, BS ISO 10002:2018 <(>&<)> BS ISO 23592:2021. Scope - Requirements and principles for the delivery of customer service excellence providing outstanding customer experience.
    Customer Service

    Certificate number: KM 814325

    Description: Service Excellence Kitemark BS 8477:2014+A1:2020, BS ISO 10002:2018 & BS ISO 23592:2021

    Standard Model No Branded As
    Service Excellence Kitemark