Today’s global business environment is characterized by far-reaching and deep-seated change, driven by globalization, digitization, climate and demographic change, and geopolitical developments around the world. In this rapidly changing, increasingly challenging landscape, firms require coping mechanisms. They need robust governance and resilient operations if they’re to survive and thrive.

We spoke to Anne Hayes, BSI’s Director of Sectors, to find out how standards can help organizations survive political instability and technological disruption. The content also includes:

• What resilience means for employees, customers and leadership
• The positive effects of an increased focus on the importance of people
• How standards can help organizations looking towards post pandemic recovery