Training Courses

Business Process Improvement Training Courses

Our training covers a wide range of improvement areas and methodologies from root cause analysis to problem solving to auditing and communications.

Business Process Improvement Training Courses

Level Multiple levels

Enroll on our Learning Marketplace: Public training See all business process improvement courses

Private training

Request a Training Quote

Become adept in the business process improvement methodologies and tools

Whether in-person or virtual, our live sessions use accelerated learning techniques, securing your thorough comprehension through interactive workshops and lectures. Discover our on-demand e-learnings and free webinars for flexible learning options.

All of our instructors are drawn from industry and have hands-on experience in the application of their specialist subjects. Our approach is to work closely with our clients during business process improvement initiatives.

Whether you are wanting to simply create awareness of the need for continuous process improvement or implement a full global corporate initiative, enrolling in our training will help you.

Benefit from becoming a better individual and organization

Find out how continuous process improvement training can create success for you and your organization. Embedding the concept will enable you to compete better and create more customer satisfaction.

Focus on the area that you most need or take on all the various approaches, methodologies, and tools to cover all aspects of your business. Even earn certifications, like our BSI auditor qualification.

Popular business process improvement training courses

Our most popular courses are listed below with brief descriptions and links to our BSI Learning Marketplace for more details and to enroll.

Develop the necessary skills when auditing process improvement and learn various process improvement tools, the TIM WOODS eight process wastes, value stream mapping (VSM), and reactive and proactive problem solving. Learn to distinguish different stages of process improvement maturity and how to identify a continuous process improvement culture.

See more details and enroll.
Learn the principles of general communication techniques, interpersonal skills, non-verbal communication, listening skills, techniques for building rapport, methods for dealing with difficult interactions, and effective briefing techniques. The focus is for auditors to communicate with those being audited, including making initial contact, preparing the audit plan, interaction while conducting the audit, briefing and preparing the audit findings, and recommendations.

See more details and enroll.
Get the skills and techniques to write an accurate audit report that provides the right facts and communicates all findings in a clear, succinct way.

See more details and enroll.
Develop an understanding of the document information systems and the practical methodologies to implement management controls regardless of media type.

See more details and enroll.
Understand the concept, definition, and process of RCA using SURF (symptoms, underlying factors, root causes, fixes) methodology. Uncover the real root causes of problems faced in your daily operations and enable fact-based decision-making.

See more details and enroll.
Learn the purpose of process mapping, the various approaches for daily operation and process improvement, and how to apply process mapping effectively in your organization.

See more details and enroll.
Understand that problem solving is a universal competency that applies to every industry and organization. Be equipped with the required skills to
construct, utilize, and interpret data from the 7QC tools to effectively improve the quality of your products and services.

See more details and enroll.
Gain an overall understanding of the eight disciplines (8D) methodology and how to use the 8D process to identify root causes, followed by short and long-term solutions for issues encountered. Learn how to identify corrective actions to be taken and assess the effectiveness of the corrective actions to prevent recurrence.

See more details and enroll.

Our training programs can help you and your organization inspire growth.

Do you have questions about our courses or enterprise programs? Contact our team at 1-800-217-1390 or submit an inquiry.

Get in touch