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ISO/IEC 20000-1:2018 Requirements (TPECS) 2 day classroom course The course structure incorporates presentations and interactive discussions. An experienced instructor explains the clauses of ISO 20000-1:2018 in detail, providing a base for understanding the process approach and includes auditing the requirements of the standard. Students learn by participating in group exercises and in-depth discussions. View details for ISO/IEC 20000-1:2018 Requirements (TPECS)
ISO/IEC 20000-1:2018 Internal Auditor (TPECS) 3 day classroom course BSI's "ISO 20000-1:2018 Internal Auditor" competency-based 3-day course teaches a general understanding of the concepts of the ISO 20000-1:2018 standard and the principles and practices of effective internal audits in accordance with ISO 19011:2018, "Guidelines on Auditing Management Systems". View details for ISO/IEC 20000-1:2018 Internal Auditor (TPECS)
ISO/IEC 20000-1:2018 Lead Auditor (TPECS) 4 day classroom course Experienced instructors explain the clauses of ISO 20000-1:2018 in detail and guide students through the entire audit process, from managing an audit program to reporting on audit results. Students gain necessary auditing skills through a balance of formal classroom tutorials, role-playing, group workshops, and open forum discussions. View details for ISO/IEC 20000-1:2018 Lead Auditor (TPECS)
