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    ISO/IEC 20000-1:2018

    Concentrix Daksh Services India Pvt Ltd
    Building No. 14, DLF Cyber City
    Sector IT SEZ - 24 & 25A, Phase 3
    Tower C, Unit 2, 5th/6th/16th/17th/18th
    Tower D, Unit 3, 5th/6th/11th/17th/20th
    Tower B, Unit 1-5th Floor Gurugram 122 002
    Haryana
    India
    BSI logo

    Certificate Number: ITMS 655605
    Scope: Concentrix' IT Service Management System is applicable for the provision of IT Support services such as Service desk, Desktop, Network, Telecom, Server, Database, Backup, Email, NOC, Access, CRM and Application support along with other enabling functions comprising of HR, Procurement, Finance, Facilities, Information Security, Project Management, Legal and its external suppliers to support its business services of contact centre management, business process outsourcing, transaction processing and application development. This is in accordance with the latest version of Service Catalogue. Previous Certificate Expired on 31.08.2025 Re-certification Audit Ended on 13.02.2026 (This Registration covers the activities delivered at the locations shown on subsequent pages of this Certificate)
    的 IT 服务管理体系适用于提供 IT 支持服务(包括服务台、桌面支持、网络、电信、服务器、数据库、 备份、电子邮件、网络运行中心、访问权限、客户关系管理 及应用系统支持),以及人力资源、采购、财务、设施 管理、信息安全、项目管理、法律等其他赋能职能,以及为支持其呼叫中 心管理、业务流程外包、交易处理和应用 开发等业务服务所需的外部供应商。该体系符合最新版本服务目录的要求。 (本注册证 书覆盖范围包括本证书后续页面所列地点开展的相关活动)

    Original Registration Date Effective Date Last Revision Date Expiry Date
    2016-09-01 2026-02-26 2026-02-26 2028-08-31