Organizational Resilience in the food industry

As the world’s population increases, the quality and sustainability of our food supply must be safeguarded. The world needs food that’s been produced in an environmentally sustainable and ethically responsible way.

Food producers, manufacturers, retailers and ingredient suppliers have a responsibility to ensure that their products are safe and of the highest quality. In today’s age of rapid globalization, changing consumer requirements, sustainability challenges, food fraud, regulations and global supply chains, companies are faced with complex challenges in trying to live up to this responsibility.

Building a resilient organization—by evaluating and evolving your products, processes and people—can help any business in the food supply chain achieve safety and sustainability goals while simultaneously protecting themselves from threats. Creating an organization that can stand the test of time involves considering the efficacy and sustainability of your operations, the supply chain that provides the resources you need and how all the information that supports the continuity of both is protected and managed.

By working with organizations to nurture their products, processes and people, we help food organizations across the food supply chain become more resilient.

Product - Being resilient means an organization’s capabilities and products/services meet market needs and comply with regulations; both today and tomorrow. To stay ahead of the competition a truly resilient business innovates—creating new food products and markets—to differentiate their offering.

Process - Resilient organizations ensure consistency through the strength and reliability of their processes, while still leaving scope for innovation and creativity. Business-critical processes in the management of areas such as food safety and quality, environment, health and safety, information security and business continuity must be robust and compliant, both within an organization and also throughout its supply chain.

People - Customer expectations and employee engagement are aligned in resilient organizations. From farm workers to retail food cashiers, when people feel valued, levels of engagement and contribution rise. The development of a culture where suggestions are as welcome as rules and feedback is not just gathered but acted on, is critical to resilience as it nurtures a workplace where levels of morale, wellbeing and retention are high.