Getting started with BS 11000 Collaborative Business Relationships

Build and benefit from partnerships that do nothing but add value to your business. The BS 11000 standard gives you the know-how to get the most from collaborative working – making sure you benefit from shared resources, costs, opportunities and contacts. Whatever the size or nature of your business, BS 11000 gives your business a bigger impact with bigger benefits. 


What is BS 11000 Collaborative Business Relationships?

BS 11000 allows you to collaborate successfully. It outlines different approaches to collaborative working that have proven to be successful in businesses of all sizes and sectors. BS 11000 shows you how to eliminate the known pitfalls of poor communication by defining roles and responsibilities, and creating partnerships that do nothing but add value to your business. 


What are the benefits of BS 11000 Collaborative Business Relationships?

  • Collaborate successfully with your chosen partners
  • Create a neutral platform for mutual benefit with business partners
  • Define roles and responsibilities to improve decision making processes
  • Share cost, risks, resources and responsibilities
  • Provide staff with wider training opportunities  
  • Build better relationships that lead to quicker results 



Associate Consultant Program

Get the additional support and advice you need to become certified with our Associate Consultant Program. We can connect you with over 200 UK members who offer specialist consultancy services independent of BSI. 


Training courses to get you started in BS 11000

Collaborative business relationships can be adapted to organizations of all sizes and sectors. And our training is designed for all levels of experience.


How to get certified to ISO/IEC 20000-1

  1. ISO/IEC 2000-1 Service Management system certification should be hassle-free. You’ll be appointed a BSI Client Manager, a trusted expert with relevant industry experience to your business, who can guide you through the process.

    The steps to ISO/IEC 20000-1 certification:

    1. ISO/IEC 20000-1 gap analysis

    An optional service which takes place before your assessment visits. We’ll take a closer look at your existing information security management system and compare it with the requirements of the ISO/IEC 20000-1 standard. It’s a really cost effective way to check if there are any areas you need to work on before we carry out a formal assessment.

    2. Formal assessment

    A two-stage process. First your BSI Client Manager will review your organization’s readiness for assessment by checking if the necessary ISO/IEC 20000-1 procedures and controls have been developed in your organization. We will share the details of our findings with you so that if we find gaps, you can close them. Next, if all the requirements are in place, we’ll assess the implementation of the procedures and controls within your organization to make sure that they are working effectively as required for certification of ISO/IEC 20000-1. 

    3. Certification and beyond

    When you achieve certification you’ll receive your BSI ISO/IEC 20000-1 certificate which is valid for three years. Your BSI Client Manager will visit you regularly to make sure your system doesn’t just remain compliant, but it continually improves and adds value to your organization.