Implementing BS 11000 Collaborative Business Relationships

Collaborative working can deliver great results for any business in any sector. And you can adapt BS 11000 to meet your exact requirements. Work with us to design and build collaborative relationships that deliver the right results for your business and your business partners. 


Are you ready for implementation?

Collaborative relationships vary from business to business. We understand that the partnerships, contracts and services you share are unique to you. We also know that you may be at a different stage of your collaborative business relationship management. That’s why we offer customized packages to help you achieve collaborative working as swiftly as possible. A BS 11000 package can include only the products that your business needs – helping to cut the cost of unnecessary product and services, and overcome the particular challenges you face. We’ll help you shape a BS 11000 Project Plan with the systems you already have in place. And we’ll make sure you achieve the level of collaboration and shared success that you want – whatever your starting point.  


Top tips for implementing BS 11000

  1. Get commitment and support from senior management.
  2. Engage the whole business with good internal communication.
  3. Compare existing business relationships with BS 11000 requirements.
  4. Get partner and stakeholder feedback on current collaborative working.
  5. Establish an implementation team to get the best results.
  6. Map out and share roles, responsibilities and timescales.
  7. Adapt the basic principles of the BS 11000 standard to your business.
  8. Motivate staff involvement with training and incentives.
  9. Share BS 11000 knowledge and encourage staff to train as internal auditors.
  10. Regularly review your BS 11000 system to make sure it remains effective and that you are continually improving it.  



Associate Consultant Program

Get the additional support and advice you need to become certified with our Associate Consultant Program. We can connect you with over 200 UK members who offer specialist consultancy services independent of BSI. 


Training courses for BS 11000

Collaborative business relationships can be adapted to organizations of all sizes and sectors. And our training is designed for all levels of experience.


How to get certified to ISO/IEC 20000-1

  1. ISO/IEC 2000-1 Service Management system certification should be hassle-free. You’ll be appointed a BSI Client Manager, a trusted expert with relevant industry experience to your business, who can guide you through the process.

    The steps to ISO/IEC 20000-1 certification:

    1. ISO/IEC 20000-1 gap analysis

    An optional service which takes place before your assessment visits. We’ll take a closer look at your existing information security management system and compare it with the requirements of the ISO/IEC 20000-1 standard. It’s a really cost effective way to check if there are any areas you need to work on before we carry out a formal assessment.

    2. Formal assessment

    A two-stage process. First your BSI Client Manager will review your organization’s readiness for assessment by checking if the necessary ISO/IEC 20000-1 procedures and controls have been developed in your organization. We will share the details of our findings with you so that if we find gaps, you can close them. Next, if all the requirements are in place, we’ll assess the implementation of the procedures and controls within your organization to make sure that they are working effectively as required for certification of ISO/IEC 20000-1. 

    3. Certification and beyond

    When you achieve certification you’ll receive your BSI ISO/IEC 20000-1 certificate which is valid for three years. Your BSI Client Manager will visit you regularly to make sure your system doesn’t just remain compliant, but it continually improves and adds value to your organization.