SA8000 Social Accountability

Non-Governmental Organizations (NGOs) and investment analysts scrutinize organizations to assess that minimum standards are upheld in the workplace and ensure that workers are getting a fair deal.


What is SA8000 Social Accountability?

NGOs, investment analysts and other stakeholders, including your employees, are increasingly evaluating your organization’s commitment to ensuring a fair and equitable working environment and transparent business practices.

This climate means that your organization will be called upon more and more to demonstrate its social responsibility.

The most widely recognized global standard for managing human rights in the workplace is Social Accountability International’s SA8000. It is the first auditable standard, suitable for organizations of all sizes anywhere in the world, and provides a framework for assuring all of your stakeholders that social accountability is being stewarded by your management.

What are the benefits?

  • Achieve best practice in ethical employment, trading and operations
  • Engage and motivate your employees with improved morale  
  • Introduce greater transparency to the way you run your business
  • Maintain existing business and attract new customers and investors
  • Gain recognition as an socially accountable organization

How to get certified to ISO/IEC 20000-1

  1. ISO/IEC 2000-1 Service Management system certification should be hassle-free. You’ll be appointed a BSI Client Manager, a trusted expert with relevant industry experience to your business, who can guide you through the process.

    The steps to ISO/IEC 20000-1 certification:

    1. ISO/IEC 20000-1 gap analysis

    An optional service which takes place before your assessment visits. We’ll take a closer look at your existing information security management system and compare it with the requirements of the ISO/IEC 20000-1 standard. It’s a really cost effective way to check if there are any areas you need to work on before we carry out a formal assessment.

    2. Formal assessment

    A two-stage process. First your BSI Client Manager will review your organization’s readiness for assessment by checking if the necessary ISO/IEC 20000-1 procedures and controls have been developed in your organization. We will share the details of our findings with you so that if we find gaps, you can close them. Next, if all the requirements are in place, we’ll assess the implementation of the procedures and controls within your organization to make sure that they are working effectively as required for certification of ISO/IEC 20000-1. 

    3. Certification and beyond

    When you achieve certification you’ll receive your BSI ISO/IEC 20000-1 certificate which is valid for three years. Your BSI Client Manager will visit you regularly to make sure your system doesn’t just remain compliant, but it continually improves and adds value to your organization.