Entropy™ Management System Software

Entropy Software management tool

How do you know if you’re continuing to meet standards – or, if you’ve never been certified, how near you are already to meeting standards? Our tools can tell you. More than that, we’ll give you the tools to maintain standards and improve performance right across your organization.


What is Entropy™ Software?

Our Entropy Software is used by organizations of all sizes at over 14,000 sites around the world, which gives you an idea of how powerful it is in managing performance and risk.


Self-assessment tools

Is your organization compliant with a standard? Use our range of self-assessment tools to find out, and initiate a culture of continual review and assessment.


How to get certified to ISO/IEC 20000-1

ISO/IEC 2000-1 Service Management system certification should be hassle-free. You’ll be appointed a BSI Client Manager, a trusted expert with relevant industry experience to your business, who can guide you through the process.

The steps to ISO/IEC 20000-1 certification:

1. ISO/IEC 20000-1 gap analysis

An optional service which takes place before your assessment visits. We’ll take a closer look at your existing information security management system and compare it with the requirements of the ISO/IEC 20000-1 standard. It’s a really cost effective way to check if there are any areas you need to work on before we carry out a formal assessment.

2. Formal assessment

A two-stage process. First your BSI Client Manager will review your organization’s readiness for assessment by checking if the necessary ISO/IEC 20000-1 procedures and controls have been developed in your organization. We will share the details of our findings with you so that if we find gaps, you can close them. Next, if all the requirements are in place, we’ll assess the implementation of the procedures and controls within your organization to make sure that they are working effectively as required for certification of ISO/IEC 20000-1. 

3. Certification and beyond

When you achieve certification you’ll receive your BSI ISO/IEC 20000-1 certificate which is valid for three years. Your BSI Client Manager will visit you regularly to make sure your system doesn’t just remain compliant, but it continually improves and adds value to your organization.