Maintaining your ISO 9001 system

You are already ahead with ISO 9001 certification. Now you can achieve even more. Discover ways to keep improving your quality management system.


Make the most of your certification

You can access a number of resources designed to help you get the most out of your quality management certification. Regular updates on the latest developments in the ISO 9001 series and other management systems will make sure you’re always up to date. You can also keep your skills relevant with our training courses . All of this, plus support from your client manager and business reviews, will help your organization to stay compliant and competitive, and to keep improving.


Use the BSI Certification Mark

Our clients can use the BSI Certification Mark to demonstrate certification and best practice. You will also be listed in our global client directory, joining more than 80,000 certified clients who have already benefited from using the BSI Certification Mark.  


Accelerate your quality management with BSI Excellerator

Now you’re certified to ISO 9001 you can get even more out of your quality management system with the BSI Excellerator tool. The free tool lets you compare your ISO 9001 management system with those in similar organizations, drawing on our data taken from thousands of businesses in different sectors. This gives you the information you need to benchmark your performance against industry norms. So you can identify strengths and areas where you could make further improvements.  And this knowledge empowers you to drive improvement, continually. 


Integrate to keep getting better

Now that your quality management system is certified to ISO 9001, you can use your quality management knowledge to improve other areas of your organization – such as environmental management. ISO 14001 is the standard for environmental management and it follows many of the same requirements as ISO 9001. That means you’ve already completed nearly half the work needed to certify to ISO 14001 as well.

And if you already have two or more systems in place, you can combine and streamline the way you manage processes. This makes them more manageable and eliminates the need to duplicate work. You can also try using PAS 99 as a framework to integrate systems to boost all-round performance.


Transfer your certification to BSI

Get global recognition with the BSI Certification Mark and discover how our experience and reputation delivers real value to your business. We focus on continual improvement, as well as maintaining your system – showing you how to grow and develop your business. Plus, transferring from another certification body is easy.


How to get certified to ISO/IEC 20000-1

  1. ISO/IEC 2000-1 Service Management system certification should be hassle-free. You’ll be appointed a BSI Client Manager, a trusted expert with relevant industry experience to your business, who can guide you through the process.

    The steps to ISO/IEC 20000-1 certification:

    1. ISO/IEC 20000-1 gap analysis

    An optional service which takes place before your assessment visits. We’ll take a closer look at your existing information security management system and compare it with the requirements of the ISO/IEC 20000-1 standard. It’s a really cost effective way to check if there are any areas you need to work on before we carry out a formal assessment.

    2. Formal assessment

    A two-stage process. First your BSI Client Manager will review your organization’s readiness for assessment by checking if the necessary ISO/IEC 20000-1 procedures and controls have been developed in your organization. We will share the details of our findings with you so that if we find gaps, you can close them. Next, if all the requirements are in place, we’ll assess the implementation of the procedures and controls within your organization to make sure that they are working effectively as required for certification of ISO/IEC 20000-1. 

    3. Certification and beyond

    When you achieve certification you’ll receive your BSI ISO/IEC 20000-1 certificate which is valid for three years. Your BSI Client Manager will visit you regularly to make sure your system doesn’t just remain compliant, but it continually improves and adds value to your organization.