Addressing patient safety concerns through standardization

Recorded: 2 December 2021 (14:00 - 15:30 UK time)

What’s this webinar about?

Via an expert panel discussion and a Q&A, this webinar explores the role standards play in tackling NHS-wide patient safety concerns and how standards can benefit safe NHS procurement going forward.

The discussion focuses on the supply chain and the regulatory and systematic aspects of ensuring the safety of medical technologies in the healthcare system. We look at examples from national patient safety investigations, essential specifications for clinical and product assurance, and human factor engineering best practices.

Who is this webinar for?

• Medical device and health technology designers and manufacturers
• NHS procurement leads
• NHS patient safety leads

What will participants gain?

• A stronger understanding of how standards can increase patient safety
• Information on how standards can help manufacturers access the NHS supply chain and procurement professionals specify safer devices and technologies
• Highlight opportunities for new standards to address patient safety challenges

Agenda

14:00 - 14:10 Welcome and introduction - Rob Turpin, Head of Sector for Healthcare, British Standards Institution (BSI)

14:10 - 14:40 Perspectives from the panellists on the topic - Tracey Cammish, Clinical Intelligence and Safety Lead, NHS Supply Chain, Janine Jolly, Group Manager - Devices Safety and Surveillance, Medicines and Healthcare products Regulatory Agency (MHRA), Sarah Jennings, National Patient Safety Clinical Lead for Medical Devices, NHS England, Nichola Crust, National Investigator, Healthcare Safety Investigation Branch (HSIB), Chris Frerk, Consultant Anaesthetist, Northampton General Hospital and Clinical Human Factors Group (CHFG) Trustee

14:40 - 15:30 Live Q&A session

15:30 Closing remarks

To learn more about how standards can help tackle patient safety concerns, please watch the webinar recording now.

Rob Turpin joined the British Standards Institution (BSI) in 2001 and is currently Head of Sector for Healthcare in the Knowledge Solutions stream.  He leads on the strategic standardization approach for the role that BSI has in supporting policy, productivity and innovation in the healthcare system.  His key area of focus include medical technology, NHS policy and innovation and population health.  The increased focus on net zero initiatives provides an opportunity to consider ways that standardisation can address challenges within the NHS infrastructure and supply chain.

Previously, Rob has been involved in managing national and international standards development programmes across a variety of subject sectors.  He has a degree in Chemical Engineering from the University of Teesside, UK.

Tracey  joined NHS Supply chain in Jan 2020 as initially as Clinical Intelligence Lead within the Clinical and Product Assurance team in NHS SupplyChain to drive and lead a continuous improvement initiative  and focus on designing  and developmening  a holistic product essential specification due dilgence framework . A framework which would not only includes product  regulatory and standards required to go out to procure against but would seek to design in the end user  technical, physical amd human factor essential requirements of products. Patient and end user safety is the foundation of this framework and in the past 8 month Tracey has been leading the  NHSSC safety agenda both from an internal systems and processes improvement perspective and externally representing NHSSC as part of the wider NHS system safety activities. Traceys mantra is Patient safety is everyones business and everyone has a role to play.

As a registered general nurse, Traceys’ passion is about the continuous search for opportunities to add value, make a positive difference and overall drive and ensure the highest quality of health care provision for our patients. Tracey has an inbuilt drive of not accepting the status quo where there are quality and efficiency opportunities to be explored.

In her 29 year Tracey has had the opportunity to create an extensive portfolio of experience and expertise in health care provision. Clinical front line operational as a ward clerk, staff nurse and ward sister, Resuscutation officer  through to directorate general manager and  laterally the last 10 years focused on quality and service improvement within health care provider organisations as head of service and also as a senior manager within one of the Big four professional services organisations. Over all this has enabled her to build extensive., diverse and unique nursing, business, leadership, strategic adaptability and analytical skills. 

Tracey has a DipHe in Adult Nursing, BSc Hon from Northumbria Univerity in Nursing practice development. She has also obtained Lean Six Sigma Green belt qualification, is a NHSI Horizons Certified Change agent and is an Advanced Life Support Instructor for the Resuscistation Council UK.

Janine Jolly is Group Manager for MHRA Devices Safety and Surveillance, a post she has held since January 2020. During the pandemic Janine also took on responsibilities connected to the safety and performance of COVID tests. She has been involved in promoting patient safety since joining the MHRA in 2012. Originally, Janine trained as a health promotion specialist and for many years occupied management and leadership roles in public health. This included involving patients and the public in the design of public health interventions and health services. Janine remains committed to the concept of working in partnership with patients and their carers to inform decision making.

Sarah Jennings has been the National Patient Safety Lead for Medical Devices at NHS England & NHS Improvement since 2017. She has over 30 years’ experience as a registered nurse across many care sectors and as a Medical Device Safety Officer and NHS Trust Decontamination Lead. Her experience in clinical human factors and appreciation of the need to consider aspects of safety across the entire lifecycle of a medical device has supported patient safety both through this role, and through the development of links with a number of stakeholders including the MHRA, NHS Supply Chain, BSI, clinical users, and industry.

Nichola is a National Investigator with the Healthcare Safety Investigation Branch. Nichola has worked at a strategic level in a variety of healthcare settings spanning primary and secondary care.  Her roles have included professional nurse leadership and mentoring of nursing teams, mobilisation of new services including service and workforce redesign, and training and education in incident investigation. Nichola has developed clinical governance systems in both primary and secondary care, established systems for identifying risks and has worked collaboratively with local and national bodies relating to healthcare. Her key qualities are empathy, ability to build rapport and ability to influence. Nichola has completed The Health Foundation’s GenerationQ leadership and quality improvement programme and holds an MSc in Leadership (Quality Improvement).

Nichola joined the Healthcare Safety Investigation Branch (HSIB) in March 2017 as a National Investigator. The National Safety Investigator role interested her because it has a focus on leadership and quality improvement and Nichola has a real desire and enthusiasm for leading and influencing improvement work which will directly impact on patient and staff safety. Nichola has facilitated Action Learning Sets which has included working with senior professionals on behalf of NHSE North focussed on improving the practice and standard of serious incident investigations and also on behalf of NHSE&I facilitating staffs well-being during COVID-19 called parent pod. During the peaks of COVID-19, Nichola worked in Intensive Care at Trust in the Midlands.

Chris is a consultant anaesthetist in the NHS; Associate member of the Chartered Institute of Ergonomics and Human Factors; and Chair of the patient safety charity the “Clinical Human Factors Group” www.chfg.org  Longstanding passion for patient safety, working to ensure an understanding of the importance of design in creating patient safety. He is comfortable working directly with clinical staff as well as hospitals and national healthcare organisations.

BSI is committed to the UN Sustainable Development Goals, with this webinar contributing to Goal 3 on good health and well-being and Goal 17, partnership for the goals.