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“The single biggest problem in communication is the illusion that it has taken place.” - George Bernard Shaw
In this course, we’ll cover the principles of general communication techniques, interpersonal skills; non-verbal communication; listening skills; techniques for building rapport; methods for dealing with difficult interactions; and effective briefing techniques.
It will introduce techniques for auditors to communicate with those being audited, including making initial contact, preparing the audit plan, interaction whilst conducting the audit, briefing and preparing the audit findings and recommendations.
This one-day training course provides auditors with the necessary tools to communicate effectively with audit team members, audit management, and those involved in the audit process.
Communication is essential in auditing. Experience has shown that auditors who communicate well are able to transform the audit experience and achieve a smoother, more effective and efficient audit.
Online training courses
Connected Learning Live You can attend this training course classroom based and online. Do you prefer the convenience of an online training course? View here for the available dates or read more about Connected Learning Live.
Other courses in this suite include:
This course will be beneficial to all auditors who want to improve their auditing skills by improving their communication skills.
This training is also available as an in-house training, this provides you with the following advantages:
In-house training course
For more information about an in-house training course, please contact our specialists via +31 20 346 07 80 or send an email to inhousetraining.nl@bsigroup.com
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