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Obtain a detailed understanding of the key terms, definitions and requirements of ISO 9001:2015 and how the standard can help your organization to better meet customer needs.
In today's fast paced environment, customers are more demanding and the competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance, increase customer satisfaction and gain a competitive edge. Identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardized high level structure. You'll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.
This course will help you:
Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS
Reach out and see how we can help guide you on your path to sustainable operational success.