Writing Policies, Procedures and Work Instructions

Level Understanding Duration 1 day

Available to book: Virtual classroom $895 View dates and book

Available to quote: In-house Request a quote

This one day course provides you with the knowledge and skills to prepare user-friendly, effective, clear and concise policies, procedures, work instructions and other management system documentation. You will learn about the varied types, styles, formats and intended audiences of different documentation, their advantages and disadvantages and get practice in writing documents. ISO standards require your organizations policies and procedures to be correlated with your management system.

How will I benefit?

Able to immediately improve documentation
Standardised methodology for document preparation
Efficiency and effectiveness
Knowledge transferable between organizations

- The critical components of effective documentation
- How to prepare management system documentation
- The different types, styles and formats of documentation
- What the ISO management system standards require of documentation
- How to undertake a document review
- Management system managers, representatives and coordinators
- Functional managers and supervisors
- Anyone responsible for ensuring that critical information is documented
- Anyone writing policies and procedures
- Detailed training course notes
- A loan copy of the standard, for use during the course
- Internationally recognized BSI Training Academy certificate

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