The Art of Effective Customer Complaints Handling Training Course >
This one-day training course aims to instill the art of customer complaint handling, and to build customer loyalty to your business.
All of our team are drawn from industry and have hands-on experience in the application of their specialist subjects. Our approach is to work closely with our clients during performance improvement initiatives. This can be achieved through classroom training, facilitation of chosen development activities, or a combination of both.
Whether you are wanting to simply create awareness of the need for continuous business improvement or implement a full global corporate Lean Six Sigma initiative we would be pleased to discuss with you how we can help.
To help overcome challenges with travel, BSI training courses are now available online.
The same high-quality training course is led by an expert BSI tutor – delivered online to your desktop wherever you’re located.