ISO 9001:2026 Quality Management Systems (QMS) Awareness On-demand Training Course

Level Understanding Duration 30 minutes

Available to book: On-demand elearning Book your place

Quality is defined as constant conformity to the expectations of the customers in an organization. Others define quality as excellence, absolute best, value, etc. When quality is defined in accordance with organizations, it is the organization that has to survey and classify how quality is defined and perceived by their customers so that they can work towards meeting these expectations. BSI has developed a short session that makes you aware of what quality is, why it is important, and how your organization manages it. It also considers how you are a vital piece of the puzzle and what you can do to help your organization.

On-demand - training that’s even more flexible

BSI's on-demand courses are market-leading and available 24/7. Developed by top subject matter experts, they contain the same high-quality content you will find in our tutor-led training, but with the added benefit of being able to learn at your own pace and at any time.

How will I benefit?

This course will help you:

Understand what is meant by quality
Appreciate why quality is important to your organization
Recognize some of the issues associated with quality
Identify how you can support your organization’s quality efforts

Upon completion of this training, you will be able to:
- Understand why quality is important
- Describe what quality is
- Understand why quality matters to your organization
- Describe what quality management system (QMS) is
- Identify the benefits of and implications of non-conformance to a quality management system
- Understand how your role helps your organization achieve its management system objectives and conformance
All staff especially those who are within scope of a ISO 9001 quality management system
- This is an online, interactive on-demand course.
- The course content is both detailed and engaging, with explanations, activities, and knowledge checks to enhance your learning.
- Duration 30 minutes
On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.

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