Be confident in a crisis, manage incidents and ensure your business is protected with our Crisis and Incident Management Training Course.
This will give you the confidence and knowledge to handle a variety of incidents. Practical exercises and theory cover everything from training and forming your own Incident Management Team to crisis communications
How will I benefit?
- Be confident that you have an Incident Management Team in place
- Give employees and customers greater confidence that a crisis can be contained
- Reduce the operational and financial impact of an incident
- Ensure that crisis and incident management is part of your business continuity plans
- Protect your business and encourage professional development.
Who should attend?
- All business continuity professionals
- All incident management team members
- Those tasked with business continuity training
What will I learn?
- Understand what defines an incident and how this impacts your business
- Learn how an incident can escalate if not managed
- Be able to form and train an Incident Management Team
- Know how to put together an Incident Management Plan
- Be confident managing crisis communications
- Gain professional recognition as an expert in crisis and incident management
What is included?
- Detailed training course notes
- A loan copy of the standard, for use during the course
- Internationally recognized BSI Training Academy certificate
