What is the BSI Customer Service Kitemark?
The BSI Customer Service Kitemark is a mark of quality and distinction. It proves that you put your customers first and take great care to give them a service experience that consistently meets their expectations.
Exclusive to BSI, this Kitemark certification is based on British and International standards and regular measurement of customer satisfaction. It’s for any organisation that’s committed to service excellence, and can be applied to all dimensions of service.