Customer satisfaction is at the forefront of efficient service management and Information and Communications Technology (ICT) continuity is fundamental to the success of any business reliant on IT services. Take our Service Management Training Courses to achieve best practice and overall business continuity. Disruption to services management can bring business operations to a halt, damaging your reputation through lost time and profit. A code of practice is crucial to the IT community in any sector. Our courses can be tailored to your needs and delivered onsite or through a public programme.
Online training for ISO/IEC 20000
To help overcome challenges with travel, BSI training courses are now available online.
The same high-quality training course is led by an expert BSI tutor – delivered online to your desktop wherever you’re located.