In today’s fast-paced environment, customers are more demanding and competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized quality management system allows you to enhance organizational performance, increase customer satisfaction and gain a competitive edge.
This Online Course is available in English.
Please note: the price stated is excluding local taxes.
How will I benefit?
- Identify the key requirements and benefits of ISO 9001:2015
- Manage quality and drive continual improvement
- Take steps to ensure that quality is at the heart of your organization
- Attract and retain customers by meeting their current and future needs better.
Who should apply?
Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS.
What will I learn?
- Importance and benefits of an ISO 9001:2015
- Key requirements, terms and definitions of ISO 9001:2015
- Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
- Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act and 7 management principles.
- Training course notes
- Lunch and refreshments
This course is now available as on-demand training.
There are no formal prerequisites, however, it will be useful for delegates to read the standard before attending the course.