ISO 30401 Knowledge Management

This document sets requirements and provides guidelines for establishing, implementing, maintaining, reviewing, and improving an effective management system for knowledge management in organizations. All the requirements of this document are applicable to any organization, regardless of its type or size, or the products and services it provides.

The purpose of this ISO management system standard for knowledge management is to support organizations to develop a management system that effectively promotes and enables value-creation through knowledge.

Knowledge management is a discipline focused on ways that organizations create and use knowledge. There are many well-known barriers to successful knowledge management which still need to be overcome, many confusions with other disciplines such as information management, and many common misconceptions about how to do knowledge management, for example, the view that simply buying a technology system will be enough for knowledge management to add value.

Each organization will craft a knowledge management approach, with respect to its own business and operational environment, reflecting their specific needs and desired outcomes.

How BSI can support you?

Certification: System Certification can help local governments conform to best practice standards by streamlining their own processes to helping build alternative approaches to regulation, enhance infrastructure, provide innovation, and support public policy.

Verification audits: By partnering with BSI to verify your compliance with international best practices, we will highlight current strengths and weaknesses in your systems with our value-adding reports.

Internal audits: Let us review your organizational governance against industry-specific requirements, protocols, and standards.

Training: Our expert tutors deliver a wide range of training courses either online, in-house, or part of an open course to help you understand, implement, and audit against the requirements to the standard.

View ISO 56002 training courses

Next Steps

Whether you are just starting your business improvement journey or need to discuss options for your business, contact our expert team who will guide you through the process.