There was an initial reluctance regarding a remote audit but BSI has facilitated it well with WEBEX which made it easy to share screens and the quality of the call was excellent. Our reluctance went away and we are now very comfortable with remote audits.

Ramon Dayap Jr, QA/QC Manager

First, I thought it would be difficult to have multiple auditees in terms of communication however the process overall was very easy and smooth. It covered all the requirements and it was very easy to provide the evidence via screen sharing. It was conducted successfully.

Shahrazad Alam, Acting Superintendent Quality Management System

The remote audit process was very smooth. All the evidence like documents and images were shared remotely without any problem. The audit plan sent by the auditor prior the actual audit was helpful to prepare all required documents.

Marwan Nasr, Quality System Coordinator

Regarding the remote audit process, the requirements were prepared in time so we could present and discuss the evidence. During the remote audit, we got clear and concise instructions from the auditor which made the process smoother.

Wafa Faisal Al Yamani, Scientist - Soils Environment Quality

I really enjoyed the remote audit experience this year. It was good how you managed travel restrictions by adapting to the current situation of Covid-19. The remote audit covered all required points. It met my expectations and fulfilled our intended results. I am looking forward to meeting you in future audits.

Noha Abdul-Hakam, Quality Assurance Leader

I personally felt no difference between physical and remote audit. All parameters which were needed during the audit were justified. I am very much satisfied with the audit which saved lots of time. It was very effective and I strongly recommend it for the coming years.

Engr.Anil Bandila, Commercial Manager

With regards to the first remote audit, the objective was achieved and it was conducted smoothly. Surprisingly, the retrieval of documents was easier and we could feel the auditor’s presence even though the audit was conducted remotely. We appreciate the efforts of BSI in supporting our business operational needs.

Ronald Bryan Sudario, QHSE Team Leader

The BIM Kitemark remote audit went exceptionally well and none of the audit aspects was compromised. The collaborative planning approach by BSI leading to the three-day audit enabled a smooth audit process. The experienced assessor managed to cover all of the planned points through virtual visits to five of our projects.

ly Diab, Design & Engineering Manager

I was a little worried about a remote audit but after it started, I got full confidence in this audit model. With the video call, the auditor had access to the facility and could do the site tour virtually. We didn’t feel that the auditor was remote and there was no difference…The auditor was able to check all the evidence as if it was a normal audit.

Satish Mungse, Assistant Manager - Business Excellence

Our overall remote audit experience was very good. It exceeded our expectations thanks to the auditor who kept the same accuracy and details as the physical audit. In a manufacturing plant, not all the areas can be audited remotely however; with an experienced auditor who knew the plant and our processes well it became much easier.

Ali Alaraibi, Sales Admin, QMR

Our experience with remote auditing was excellent as overall, we are a group of three companies that are certified for quality, environment and health and safety with BSI and we are happy to continue our relationship with you and potentially expand it.

Eng. Ahmed El Maghrabi, QEHS Manager

The remote audit plan was clear so we could manage it easily. The evidence was shared online and I am very pleased with the overall remote process.

Dr. Entesar Ali Al Menhali, Section Manager

It was so effective along with saving our time and effort in an optimal manner. In addition, I prefer to adopt this methodology for the next auditing plans in the future.

Dr. Mohamed Elkhouli, Director of the Institutional Development Office

It was a nice and smooth audit. Regarding the process, it was easier to show the evidence documents and information that were collected from the relevant departments.

Majd Mandou, QHSE Manager