This BSI ISO 9001:2015 requirements training course teaches you the key terms, definitions, and foundations of ISO 9001:2015, so you can better meet customer needs.
This is an excellent introduction to the principles of quality standards for anyone involved in the establishment, implementation, maintenance, and continual improvement of an ISO 9001:2015 quality management system (QMS). Set against the backdrop of today’s competitive and demanding consumer environment, the course covers concepts that include risk-based thinking, process approach, plan-do-check-act, and the seven management principles. In this step on your learning journey with BSI, you will also learn about the structure of this standard, which incorporates the Annex SL common framework for management system standards.
Available as in-person training or self-paced, e-learning, this ISO 9001:2015 requirements training course helps you to put quality at the heart of your organization. You will gain a thorough understanding of ISO 9001:2015, equipped for continuous improvement and long-term quality success
How will I benefit?
- Identifying the key requirements and benefits of ISO 9001:2015 QMS
- Understanding the structure of an effective QMS and how it applies to your organization
- Knowing how to manage quality, drive improvement, and better retain customers
- You will receive an internationally recognized BSI training academy certificate of attendance.
Who should apply?
Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS.
What will I learn?
- Importance and benefits of an ISO 9001:2015 QMS
- Key requirements, terms and definitions of ISO 9001:2015
- Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
- Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act and 7 management principles.
What's included?
- Training course notes
- Lunch and refreshments
- Certificate
Course Resources
Terms & conditions: Transfers and cancellations of training courses If delegate cancels a registration: Any cancellations must be made no later than 14 working days before the start date of the relevant training course. We will only accept cancellations that are made in writing. If a delegate fails to attend a training course without prior cancellation request, full payment will be required. If BSI postpones or cancels a training course, or changes the course content: We reserve the right to cancel or postpone a training course at any time, without incurring any additional liability to the Licensor or any delegate. In such circumstances, we will offer alternative dates, a full refund or a credit note.
Refund Policy: if the refund is approved by the Licensor, it will be made through the original mode of payment only. No refunds shall be given for the cancellation of distance learning, blended learning and e-learning courses no matter when cancellation is notified to us. Terms of Payment: On receipt of training booking form/LPO, an invoice will be sent to you. Course fees/payments are inclusive of training courseware, lunch and refreshments for classroom based public training. Lodging and travel costs are excluded in the course fee. The individual attending the course must make their own travel and accommodation arrangements.
