Problem Solving with Effective 5 Whys Analysis

Duration 4 hours

Available to book: Public classroom PHP650 View dates and book now

Available to quote: In-house Get quotation for in-house training

Available as an In-House Course

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Suitable for large groups
Flexible & convenient
Tailored for your needs

Do your employees spend precious time and resources fire-fighting recurring problems? Are you frustrated having to respond to angry customers regarding repeating quality and delivery issues? Does your team provide solutions that are temporary verses addressing the root causes of problems within your organization?

If you answered yes to some of these questions then consider the logical approach of ‘5 Whys Analysis’.

5 Whys Analysis is a question-asking technique used to explore the cause-and-effect relationships of a particular problem. This analytical approach is further enhanced with the comprehensive 3x5 Whys technique which covers 3 different aspects to prevent recurrence, protect the customer and predict possible failures from system weaknesses.

This half-day training course will help you understand problem solving methodology, the 5 Whys Analysis tool and how you can apply it within your organization.

Special note to Automotive Industry Manufacturers: As per the IATF 16949:2016 requirements clause 10.2.3 Problem Solving, organizations that intend to be certified to IATF 16949:2016 are required to have defined approaches for various types of problem, containment actions, root cause analysis methodology, implementation of corrective actions, verification of the effectiveness of implemented corrective actions, reviewing and updating of documented information such as PFMEA, and a control plan. This course provides a good foundation into the understanding of problem solving technique and how it is applied to comply to the requirements of the standard.

How will I benefit?

Understand the concept and the process of 5 Whys Analysis
Effectively apply the 5-Why Analysis technique in problem solving
Analyse possible causes of a problem using 5 Whys Analysis technique

Our experienced tutors have practical application of the subject matter, enabling them to understand and meet your specific industry requirements.

The concept and the process of problem solving methodology, and in particular 5 Whys Analysis

How to uncover the real root causes of problems faced in your daily operations and enable fact-based decision-making

To effectively apply the 5 Whys Analysis in the process of root cause analysis
Engineers, team leaders, quality assurance executives, supervisors and facilitators responsible for problem-solving or initiating improvement initiatives.
This training course is HRDF approved under the SBL scheme.

On completion, you will be awarded an internationally recognized BSI Training Academy certificate.

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