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“The single biggest problem in communication is the illusion that it has taken place.” - George Bernard Shaw
In this course, we’ll cover the principles of general communication techniques, interpersonal skills; non-verbal communication; listening skills; techniques for building rapport; methods for dealing with difficult interactions; and effective briefing techniques.
It will introduce techniques for auditors to communicate with those being audited, including making initial contact, preparing the audit plan, interaction whilst conducting the audit, briefing and preparing the audit findings and recommendations.
This course will help you to:
This one-day training course provides auditors with the necessary tools to communicate effectively with audit team members, audit management, and those involved in the audit process.
Communication is essential in auditing. Experience has shown that auditors who communicate well are able to transform the audit experience and achieve a smoother, more effective and efficient audit.
This course will be beneficial to all auditors who want to improve their auditing skills by improving their communication skills.
There are no prerequisites for this course.
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