Training courses for ISO/IEC 20000

An efficient IT Service Management system is essential for any business with a reliance on information and communications technology (ICT). ISO/IEC 20000 is the international standard for IT Service Management and can ensure that your business doesn't lose money, time or damaged reputation through IT disruptions.

BSI offer a range of IT Service Management system training courses based on ISO/IEC 20000 to ensure that both you and your stakeholders get the most out of your system.

In-house Training

When you choose BSI In-house training, you can select a course ‘off-the-shelf’ from our extensive range. You can then ask us to adapt a course to your specific needs, or you can request a completely tailored course to be developed for you. We will take the time to understand your organization’s learning needs so that we can develop a tailored training solution that satisfies your business objectives.

Find out more about In-house Training