Dhiraj is a certified Performance Coach and Master Trainer and Lead Auditor for Management Systems. His core areas are:
I.T. Service Management
Information Security Management
Privacy Management (GDPR)
Corporate Integrity (anti bribery)
Telecom Quality Management
Dhiraj’s work experience of 25 years includes 18 years of operations and leadership roles in the ITES sector, in organizations such HCL Technologies and Patni Computer Systems, followed by 7 years in training and auditing of management systems, in BSI.
Dhiraj has trained the Big Four consulting organizations such as E&Y, Deloitte and PWC on IT service management, Information Security and anti-bribery management.
As a subject matter expert, Dhiraj has developed global courses for BSI, using Accelerated Learning Techniques.
He has also been a sector head and product Head in British Standards Institution (BSI).
Qualifications and professional membership:
Dhiraj is an engineer in Electronics and Telecommunications and a Post Graduate in IT Management, from Delhi. He is an accredited management trainer and an IRCA certified Lead Trainer for I.T. Service Management, Information Security Management and Quality Management. He is a Certified Performance Coach from Neuro Leadership Institute.