Problem Solving with Seven Quality Control (7QC) Tools Training Course

Course Aim: Learn how the seven quality control (7QC) tools can be used and adopted in the PDCA problem-solving model.

Course Description: Problem solving is a universal competency that applies to every industry and organization. The seven quality control (7QC) tools are fundamental instruments that are vital to perform the problem-solving process.

This two-day course will equip you with the required skills to construct, utilize and interpret data from the 7QC tools. This will enable you to effectively apply the right tools to improve the quality of products and services of your organization.
Your learning will be through an activity-based, delegate-centred approach using a set of electronic spreadsheet templates; providing you with hands-on experience and knowledge, bringing alive the information and scenarios presented.

Who should attend?

Anyone interested in problem solving through the application of 7QC tools.

Prerequisites: You should possess a good understanding of Microsoft Excel (or equivalent compatible software) as multiple activities will be conducted using this software during the training.

What will I learn?

The course covers the following specific learning objectives:


  • Explain the problem-solving process and PDCA approach
  • Identify and discuss the benefits of 7QC tools
  • Describe how to construct and use 7QC tools


  • Collect and apply data required for the utilization of 7QC tools
  • Use spreadsheet templates to assist in the construction of 7QC tools
  • Read and interpret 7QC tools data

How will I benefit?

This course will help you:

  • Gain the skills required to implement the 7QC tools at your organization
  • Identify actions from analysing 7QC tools data for your organization
  • Gain confidence to set up and employ 7QC tools using facts and figures

What is included?

  • Lunch and refreshments
  • Detailed course notes
  • Internationally recognized BSI Training Academy certificate

Mode of Payment

You can make payment through Cheque, NEFT transfer, e-payment or UPI payment.

Below are the details 

BSI Group India Private Limited 
Current Account No.: 166045294001
HSBC Bank, 25, Barakhamba Road, New Delhi-110 001
IFSC/RTGS Code: HSBC0110002
Swift Code: HSBCINBB
UPI Code: bsiindia@hsbc

Please note: GST (Goods and Services Tax) will be charged extra as per prevailing Government rates.