ISO/IEC 20000-1:2018 Service Management Training Courses

Service Management SystemISO/IEC 20000-1 is ideal for any service provider, large or small, who wants to provide assurance in the quality of the services they deliver. It’s commonly used for IT services, facilities management and business services to help ensure effective and resilient services in today’s changing service delivery environment.


ISO/IEC 20000-1:2018 Service Management System Training Courses

ISO/IEC 20000-1:2018 Certified Lead Implementer Professional (CLIP) Virtual Online Training Course On Our Connected Learning Live Platform >

To provide a typical framework for implementing a service management system (SMS) based on ISO/IEC 20000-1:2018, and evaluating its effectiveness through internal audit. This training content will be delivered via BSI’s Connected Learning Live Platform as a virtual classroom with the BSI tutor. 

₹35280

5 Days Online training course

CQI and IRCA Certified ISO/IEC 20000-1:2018 Lead Auditor Virtual Online Training Course On Our Connected Learning Live Platform >

By attending this five day course you’ll gain the knowledge and skills to undertake and lead a successful service management system audit. Using a step-by-step approach, you’ll be guided through the entire audit process from initiation to follow-up in accordance with ISO 19011. This training content will be delivered via BSI’s Connected Learning Live Platform as a virtual classroom with the BSI tutor. 

₹35280

5 Days Online training course

CQI and IRCA Certified ISO/IEC 20000-1:2018 Auditor Transition Virtual Online Training Course On Our Connected Learning Live Platform >

Are you an ISO/IEC 20000-1:2011 Internal or Lead Auditor who wants the expertise to audit to the revised ISO/IEC 20000-1 Service Management System (SMS) standard? Then this course is for you. This training content will be delivered via BSI’s Connected Learning Live Platform as a virtual classroom with the BSI tutor. 

₹19320

2 Days Online training course

ISO 22301 Business Continuity Management Systems Auditor Conversion Online Training Course On Our Connected Learning Live Platform >

This course will develop the knowledge and skills required to lead a BCMS audit, with emphasis on independent auditing principles and practices. This training content will be delivered via BSI’s Connected Learning Live Platform as a virtual classroom with the BSI tutor.

₹23200

3 Days Online training course

ISO/IEC 20000-1:2018 Transition Virtual Online Training Course On Our Connected Learning Live Platform >

Learn about the new ISO high level structure, the differences between ISO/IEC 20000-1:2011 and ISO/IEC 20000-1:2018 and how to prepare for transition. This training content will be delivered via BSI’s Connected Learning Live Platform as a virtual classroom with the BSI tutor.

₹10400

1 Day Online training course