Process Improvement: Auditor Training Course

This two-day training course is specifically designed to provide you with knowledge and help you develop the necessary skills when auditing process improvement.

The course is built around a comprehensive Case Study which you will audit. This will enable you to apply process improvement auditing to an organization (covering reactive, incremental and stepped change improvements).

Please note/ The Case Study covered in the course is presented (and audited) from a quality perspective; although the auditing methods covered in the course would equally apply to any discipline.


Qualification: This course forms part of our Auditor Qualification programme. To find out more, please visit our training auditor qualifications page here.


Who should attend?

This course is designed for all qualified internal or lead auditors with experience of any management system discipline, who would like to develop specifically their auditor process improvement knowledge and skills.

What will I learn?

You’ll have the knowledge to audit process improvement activities, namely:

  • Reactive – Problem solving
  • Team-based waste improvement activities
  • Team-based lean improvement activities 
  • Formal improvement projects 

You’ll have the skills to:

  • Audit each of the process improvement approaches
  • Ensure effective audit feedback that contributes to a process improvement approach within an organization


How will I benefit?

This course will help you audit different types of improvement activities within an organization, including how to evaluate process improvement policies and processes adopted by an organization. You will learn how to effectively audit the following improvement activities during the course with effective feedback to management:

  • Reactive
  • Team-based waste/lean incremental improvement activities
  • Formal improvement projects  


What's included?

  • Lunch and refreshments
  • Detailed course notes
  • Internationally recognized BSI Training Academy certificate


Course guide

Download now