Process Improvement: Introduction Training Course

Today more than ever, organizations worldwide are improving operations by adopting process-driven philosophies, mindsets, and methodologies. As a result, demand for process improvement expertise is increasing day by day.

This interactive and activity based one day course will provide you with a basic understanding of what is meant by process improvement and its benefits. You will gain knowledge of different tools and techniques of process improvement, which will provide you with a logical approach to organization problem solving and process improvement.

The tools and techniques covered during the course are applicable to any process/discipline.

Qualification: This course forms part of our Auditor Qualification programme. To find out more, please visit our training auditor qualifications page here.

 

Who should attend?

This course is for anyone who wants to have knowledge of the basic concepts of process improvement, wants to learn about different process improvement tools and how to logically improve a process, which can be applied to any workplace, without extensive theory.

What will I learn?

Upon completion of this course you will be able to:

  • Determine what process improvement is
  • Identify benefits of process improvement
  • Comprehend value and waste
  • Identify TIMWOODS - 8 wastes in the process
  • Recognize value stream map (VSM) current state
  • Be aware of takt time
  • Recognize reactive and proactive problem solving (5 Why, cause and effect diagram)
  • Identify various process improvement tools (8D, 7 basic process improvement tools, PDCA, visual management for process control, 5S, SOP)
  • Distinguish different stages of process improvement maturity
  • Identify process improvement culture

How will I benefit?

This course will help you:

  • Demonstrate an understanding of process improvement methodologies
  • Recognize different process improvement and problem solving tools
  • Demonstrate an understanding of the relevant process diagnostic and process improvement methodologies
  • Comprehend organizational core values for process improvement culture
  • Develop professionally and network with likeminded peers

What's included?

On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate. There is also an optional online multi-choice exam, to upgrade your certificate.

In-house training

If you have a group of people to train and a single location that is practical, an expert tutor can deliver training at your premises. Want to know more?

Course resources

Course guide (PDF)


Terms & conditions: Transfers and cancellations of training courses If delegate cancels a registration: Any cancellations must be made no later than 14 working days before the start date of the relevant training course. We will only accept cancellations that are made in writing. If a delegate fails to attend a training course without prior cancellation request, full payment will be required. If BSI postpones or cancels a training course, or changes the course content: We reserve the right to cancel or postpone a training course at any time, without incurring any additional liability to the Licensor or any delegate. In such circumstances, we will offer alternative dates, a full refund or a credit note.


Refund Policy: if the refund is approved by the Licensor, it will be made through the original mode of payment only. No refunds shall be given for the cancellation of distance learning, blended learning and e-learning courses no matter when cancellation is notified to us. Terms of Payment: On receipt of training booking form/LPO, an invoice will be sent to you. Course fees/payments are inclusive of training courseware, lunch and refreshments for classroom based public training. Lodging and travel costs are excluded in the course fee. The individual attending the course must make their own travel and accommodation arrangements.