Effective implementation of improvements can only take place when they are owned, designed and embraced by suppliers. This level of ownership will only happen when suppliers understand the financial and operational benefits of implementing workplace improvements.
In my own experience, I have spoken with CEOs, CFOs and compliance officers in order to gain the necessary buy-in and budget commitment required to effectively implement environmental and social improvements. I make it a point to focus on their business, and to discuss the competitive advantages brought about by these types of positive changes. In my work at BSI, I work with my clients to support a shared understanding of stakeholder needs through root cause analysis and communication exercises with buyers, and roundtable conversations with suppliers to better understand their views and the obstacles they encounter related to implementing social and environmental improvements. Understanding the suppliers’ perspective helps transfer the ownership of the problem solving process. The greater the ownership that a supplier takes, the more likely the implementation will be successful.
Who takes ownership for your corrective actions?