Success in all aspects of your professional life requires a diverse set of skills, some of which feel more natural and instinctive than others. We all work with different groups of people and few of us are lucky enough to have roles where we can use the same approach with everyone. You’ll probably have customers and managers and perhaps even direct reports to manage. You’ll also have a network of contacts with whom you’ll need to maintain good relationships, including other volunteers who sit on the same Technical Committee as yourself. In this session, we’ll explore how you can get the best out of all these relationships, through a combination of coaching, delegation and feedback and the all-important ‘psychological contract’, which influences every working partnership. We will also explore how to build momentum and motivation with others in a way that really drives performance for all. This course will give you a fireproof set of skills that will provide you with a thorough grounding in today’s business environment – whichever role you are playing in it.
