Influencing and persuading are fundamental skills needed to communicate convincingly and be more successful, both in the traditional workplace and hybrid settings. Combined, they have the power to build collaborative and productive working relationships with internal stakeholders and colleagues, external suppliers and clients. In this interactive and highly practical session, we will show you how to improve your impact in a variety of different situations with an emphasis on exploring and overcoming blockers, resistance and barriers, whether you are working in person or collaborating with others in a virtual setting. You will have an opportunity to test out the tools and techniques you need to help you influence the thinking and behaviour of others.
