Get the most out of your Quality Management System (QMS) by gaining an in-depth understanding of 4 critical areas of ISO 9001:2015. Whether you’re involved in an ISO 9001:2015 transition, implementation or audit, this detailed 2 day course explores the topics of: Process Approach, Risk-based Thinking, External Provision and Auditing Leadership within the context of the organization in order to develop your ability to tackle them successfully.
How will I benefit?
This course will help you:
- Design and develop appropriate and effective processes
- Identify and manage risk by applying a risk-based approach
- Discover ways of controlling external providers such as suppliers
- Develop the personal skills and technical ability to audit leadership.
Our high impact accelerated learning approach increases learning by improving knowledge retention and skill application. This course is activity-based, resulting in a deeper understanding of the material and a greater impact on job performance.
Who should attend?
People working directly with an ISO 9001:2015 QMS, including managers, implementers and auditors.
Prerequisites:
You should have good knowledge of ISO 9001:2015 and the key principles of a QMS.
What will I learn?
You will learn about:
- What a process approach is and how to undertake simple process mapping techniques
- Framework, principles and processes for risk management in the context of high level structure (HLS) management system standards
- What is meant by the external provision of processes, products and services
- Why and when such control is necessary and how it can be demonstrated
- Leadership requirements of the new standard from an auditing perspective and how to conduct an audit of leadership activities in line with HLS management systems standards.
What is included?
This training course is HRDF approved under the SBL scheme.
On completion, you will be awarded an internationally recognized BSI Training Academy certificate.
