Business has changed radically since the last major revision in 2000; technology has changed how we work, geographical boundaries are almost insignificant in today’s global economy, supply chains are increasingly complex and the information available has multiplied exponentially.

To ensure that ISO 9001 continues to serve the business community and maintain its relevance in today’s market place, the standard is being revised to address the change in the business world.

One thing remains constant, to be successful, businesses have to adapt to meet the growing needs of customers. ISO was originally written with the customer in mind and that remains the priority for ISO 9001:2015.

Bringing Quality and Continuous Improvement into the heart of your business

The revised standard will ensure that quality management is now completely integrated and aligned with the business strategies of your organization

Leadership

Greater involvement in the management system by the leadership team will ensure the whole organization will be motivated towards the organizations goals and objectives.

Introduction of Risk & Opportunity Management

Reinforces use of the management system as a governance toll and will help identify business opportunities that contribute to bottom line improvements.

An Integrated Approach

With the new structure applicable to all new ISO management systems standards it wll be much easier to implement multiple, integrated management systems.

The key changes in the proposed standard are:

• The emphasis on leadership
• The focus on risk management
• Emphasis on objectives measurement and change
• Communication and awareness
• Fewer prescriptive requirements

With the new standard in place, organizations will find it easier to incorporate their quality management system into the core business processes and gain greater business benefit.